This is obviously one of the biggest news on the internet, as it explains why the company had to recall its awesome looking Galaxy Note 7 twice, lost billions of dollars and fell in its market share. The company revealed that the battery may not be the only problem with the Samsung Galaxy Note 7 and that there could be one or more causes that contributed to the explosions.
The company stated that the real causes were actually the designs and also some manufacturing errors from the suppliers of those batteries.
The company conducted a deep in-house investigation to determine the reason behind the explosion of some of its phones, going as far as hiring the UL safety consulting firm and exponent engineering and scientific consulting firm to help conduct separate tests. The company even got Germany’s TUV Rheinland to assess its factories and logistics in bids to find out if its movement of the phones contributed to the explosions.
In my own view, this move is actually very professional and it’s the best the tech and consumer electronics maker could ever make, as this will help prevent future issues from arising. The company lost over $5 billion in the Galaxy Note 7 crisis, so it surely knows how damaging it would be if its next flagship phone the Galaxy S8 has any battery related issue.